Return and Refund Policy
Return & Refund Policy
We want you to be satisfied with your order. If there’s a problem, we’re here to help.
30-Day Return Policy
You have 30 days after receiving your item to request a return.
Return Conditions
To be eligible for a return:
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The item must be unused, unwashed, and in the same condition you received it
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It must have original packaging and tags
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You must provide a receipt or proof of purchase
Non-Refundable Items
We do not accept returns on:
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Sale items
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Damaged items
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Washed items
How to Start a Return
To start a return, contact us at:
Bilbagz6@gmail.com
If your return is accepted, we will send you a return label and instructions.
Items sent without approval will not be accepted.
Damaged or Wrong Items
Please check your order when it arrives. If the item is damaged, defective, or incorrect, contact us immediately so we can fix it.
Exchanges
If you want to exchange an item, first return it. After the return is accepted, you can place a new order.
Refunds
Once your return is received and approved:
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You’ll get your refund to the original payment method within 10 business days
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If it takes longer than 15 business days, please email us
Bilbagz6@gmail.com